Support
How to set up the keyboard, what iOS allows a keyboard to do, and how to reach us if something isn't working.
Set up the keyboard
- Add the keyboard. Open the iPhone Settings app, then General → Keyboard → Keyboards → Add New Keyboard, and choose The Perfect Keyboard.
- Turn on Allow Full Access. In the same Keyboards list, tap The Perfect Keyboard and turn on Allow Full Access. This is needed for clipboard history, image clips, stickers and haptics. Typing works without it.
- Switch to it. In any app, tap or hold the globe key at the bottom left of the keyboard and choose The Perfect Keyboard. Use the globe key on The Perfect Keyboard to switch back.
- Optional: stop the "Allow Paste?" question. In the Settings app, open Apps → The Perfect Keyboard (on iOS 17, scroll down the main Settings list to The Perfect Keyboard), tap Paste from Other Apps and choose Allow.
The app shows these same steps when you open it.
Using it
- See your clipboard history: tap the clipboard button at the top left of the keyboard.
- Type a clip: tap it.
- Save something you just copied: tap the "Paste copied text" button that appears after you copy something new.
- Pin, unpin or delete a clip: long-press it.
- Clear unpinned clips: tap the trash button, then tap it again to confirm. Pinned clips are kept.
- Send a sticker from the keyboard: tap the 😊 button, tap a sticker, then long-press the text box and tap Paste.
- Send a sticker in Messages: in a conversation, tap +, then More, then The Perfect Keyboard. Tap a sticker to send it, or drag it onto a message bubble.
- Make a sticker from a photo (Pro): in the app, choose a photo. The app cuts out the person, pet or object, and you can add a white border before saving.
Common questions
Why does the keyboard need Allow Full Access?
iOS only lets a keyboard read the clipboard, share storage with its app, put images on the clipboard and use haptics when Full Access is on. The keyboard uses it for those features only. It has no servers and makes no network requests, and your keystrokes are never recorded, stored or sent anywhere. Typing works with Full Access off. See the privacy policy for details.
I copied several things, but only the last one was saved.
iOS only runs a keyboard while it is on screen, so the keyboard can't see what you copy while it's closed. If you copy several things without opening the keyboard in between, only the last one is there when it opens. To add things one after another, open The Perfect Keyboard app and use its Paste button after each copy, or open the keyboard briefly after each copy.
iOS keeps asking "Allow Paste?"
iOS asks before an app reads what another app copied. To stop the question, open the Settings app, then Apps → The Perfect Keyboard → Paste from Other Apps, and choose Allow. On iOS 17, The Perfect Keyboard is in the main Settings list instead of under Apps.
Why can't I tap an image or sticker to insert it?
iOS only lets keyboards type text. When you tap an image clip or a sticker, the keyboard copies it. Then long-press the text box and tap Paste. Stickers arrive as large images with a transparent background. In Messages, the app's own sticker drawer (+ → More → The Perfect Keyboard) sends real stickers in one tap.
The keyboard disappeared when I tapped a password field.
iOS always switches to Apple's keyboard in password fields, and some apps, such as some banking apps, don't allow third-party keyboards at all. This applies to every third-party keyboard. The Perfect Keyboard comes back when you move to a regular text field.
Is a password I copied saved in my history?
Not if it came from a password manager that marks copied passwords as private (the "concealed" clipboard type). Those copies are never saved. If you copy a password from somewhere else, such as a note, it is treated like any other text: delete it with a long-press, or turn on auto-remove. You can also turn clipboard history off completely in the app.
How long are clips kept?
Pinned clips stay until you unpin or delete them. Unpinned clips are removed after the time you choose in the app: 1 hour, 1 day, 7 days or never. The free version keeps your last 10 text clips; Pro keeps up to 50.
What do I get with Pro?
The Perfect Keyboard Pro is a one-time purchase, not a subscription. It keeps up to 50 recent clips instead of 10, lets you pin clips, adds image clips, and lets you make stickers from your photos and send them from the keyboard and in Messages. The full keyboard, the "Paste copied text" button, the 96 emoji stickers and auto-remove are free.
How do I restore Pro on a new iPhone?
Sign in to the App Store with the same Apple Account you bought Pro with. Open The Perfect Keyboard app and tap Restore Purchases. Pro works with Family Sharing, so members of your family group can restore it the same way with their own Apple Account.
How do I get a refund?
Purchases are handled by Apple, so refunds are too. Request one at reportaproblem.apple.com.
Do my clips sync to my other devices?
No. Clips and stickers are stored only on the iPhone where you saved them. Nothing is uploaded to us.
How do I delete everything?
Clear unpinned clips with the trash button, delete pinned clips with a long-press, or delete the app from your iPhone to remove the keyboard and everything it stored.
Where do the emoji stickers come from?
The 96 emoji stickers use artwork from Noto Emoji by Google, used under the Apache License 2.0.
Contact
It helps to include your iPhone model, your iOS version, the app version and what you were doing when the problem happened.